A cookie banner that actually respects "no"

Most cookie banners ask a question and then ignore the answer. Here is the rule we follow so "no" means no, and a two-minute way to test your own site.

Most cookie banners ask a question and then ignore the answer. Click "No" and the analytics load anyway; the banner just remembers that you were asked. It is easy to build and easy to miss, because the banner looks right. We hold our own sites to a stricter rule.

What we changed

  • Nothing runs until you say yes. Analytics only start after "That's fine". "No thanks" turns tracking off and clears its cookies.
  • One small card, not a wall. A short question in the corner — "A quick question about cookies" — with two buttons the same size, so saying no is as easy as saying yes.
  • Plain words. The sites use a few cookies they need to work, and those are always on. We ask separately about counting which pages get visited.
  • You can change your mind. The choice can be reopened from Settings in our apps and from "Cookie settings" in the zyntel.net footer.
  • No analytics, no banner. Docs and builds that don't run analytics don't show a card at all. There's nothing to ask.

One standard for every product

We wrote this down as a company standard, so every Zyntel product, and every client site we build, uses the same card and the same rule.

A banner is only worth having if "no" changes what loads, not just what is remembered. It's a small thing to get right, but if a site can't be trusted with a "no", it's fair to wonder what else it ignores.

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